We accept all forms of payment - credit card, e-transfer, and cash. Your technician will collect payment when the TV mounting service is complete. You can also pre-pay for any of our installation services if you prefer. If paying over the phone is needed, we offer that option as well. Our goal is to make all aspects of your tv installation as easy and convenient as possible!

Yes, installations for your TV mounting bracket are available 7 days/week! So, if you prefer to have your service on the weekend give us a call. Please note, due to typical high demand for weekend appointments, availability may be lower. TV wall mount installation appointments can be booked anytime on weekends from 9am to 7pm.

Technicians carry a variety of TV mounts, typically Pearlesmith Premium and Kanto mounts. Regardless of the brand, all brackets provided by us come with a free 90 day Auxe warranty so you can have some peace of mind after your TV installation service. We look to provide only the highest quality of products to pair with our 5 star service offerings. We do this to ensure a safe, stable and aesthetically pleasing finished product!

Yes! If we provide the TV wall mount, it comes with a free 90 day warranty. If the customer provides the wall mount, we do not offer warranty on the hardware. If purchased from us, you can feel secure knowing the bracket for your TV mount installation is covered if there are any functionality issues within that span! We only provide quality products to pair with our high quality services. We are confident you will be satisfied with the TV mounts provided and we show that through our free warranty.

Yes, technicians are experienced with TV mounting on any wall type, including mounting tv on metal studs, concrete, plaster, brick, stone, and tile. Regardless of any difficulty, you will receive an expert with years of experience installing on that wall type. We cover all aspects of these installations in our blog (AUXE WIRED) which can be found in the footer of our website. Please do not hesitate to check out some of our content to understand TV wall mounting and specific wall type installations further!

Yes, we offer same-day appointments! We can frequently accommodate same-day TV mounting service requests, however, keep in mind that technicians can have unexpected delays arise for previous appointments or via travelling to a TV installation. We will always prioritize your appointment so please try to be patient with us as technicians are regular people and things do come up. Also to note, our installers usually need a minimum of a few hours notice, so please try to book ahead to fit your preferred time slot!

We carry a $5M general liability insurance and offer an industry leading workmanship guarantee. If you are not satisfied in any way, please contact us and we will do what we can to make it right. Our goal is to make your TV mount installation appointment as convenient and stress free as possible! We are rated the highest for a reason, we pride ourselves in offering the best experience in the area and we want nothing more than to bring ease to your digital life!

The center of the screen should ideally be at eye level when you are seated in the primary viewing position. For most people on a standard couch, this is approximately 42 inches from the floor to the center of the TV. That being said each installation, mount and home combination can be different and our professionally trained technicians will help figure out the optimal height for your TV placement.

If these components are to be located elsewhere, planning for concealment options should be done. Our 5 star team of customer service representatives and professionally trained technicians can take care of this for you. Some of the main options include external and internal cord concealment. Any of these options allow cables to run from the TV's location to the location of the component.